Still waiting to come up for air.

This flu seems to be putting up a bigger fit than my body.  While I'm feeling some better I am still not able to do anything much before coughing and carrying on like a TB patient.  Sleep has become my best friend, a close second is my extra strength Robitussin cough syrup and Life Brand Nighttime Total Cold and Flu tabs.  I says this to give anyone else out there unfortunate enough to get this bug to stock up on drugs.

The cold of January continues so I suppose it's as good a time as any to be sick.  It's not that I'm really missing any great outdoor riding weather.  The horses are doing well even in this cold.  I'm pleased that they have kept their weight on this winter.  It makes all the trips from the house with beet pulp and cooked barley worth while.    If we do get some milder winter weather and I can get rid of this bug I will enjoy riding in the lovely footing I have in our front paddock.  I will have to do some digging to get through to the gate but that's a minor detail.

Now for my rant of the day, and remember I'm cranky because I'm really still under the weather.  So here goes, when did the service industry forget it was in the business of providing a service and not just accepting money.  I had to call a company and complain that a service wasn't being provided when it should.  I was even more annoyed because this was the second time in two days I had to call and complain.  As I was put on hold while I had to wait for the appropriate person to handle my concern I heard a very long infomercial on how wonderful a company is, how they provide individual custom care for their 5 star clients.  Words I noted in my head and got ready to repeat to the manager who finally came to the phone.

Our conversation was to the point, direct I did not raise my voice but made it clear I did not appreciate having to spend my time making sure they did their job.  At the end of the less than 5 minute conversation my concerns were addressed, an the appropriate apologies were made for the lack of service.  So the problem was addressed,   But inside of me I'm steaming mad.  I know the person I was speaking to solved the problem for me, but will probably ignore the terrible service for many of their other clients who don't bother to pick up the phone.  I think I'll have to fume away on this for a while longer.